MEET OUR EXPERT TEAM

Management Team

Jeffrey A. Spotts
President & CEO

DETAILS

LICENSED IN
AL, CT, DE, FL, IL, MD, NJ, NY, NC, OH, PA, SC, TX, VA and WI

BIO
Jeff has grown his business from one office in Wyomissing, PA, to eight additional offices in Mertztown, Temple, Birdsboro, Allentown, Schuylkill Haven, Pine Grove, West Chester and Summit Hill. He believes that his success is attributed to hard work and a staff that always put the needs of their clients first.

EDUCATION & EXPERIENCE
Jeff is a graduate of Princeton University and has been a licensed insurance agent since 1993. He is licensed to sell property and casualty insurance, life insurance, and accident insurance.

COMMUNITY INVOLVEMENT
Jeff is president of the Greater Schuylkill Haven Area Business Association. He is also a member of the Greater Reading Chamber of Commerce, the Schuylkill Chamber of Commerce, the Northeast Berks Chamber of Commerce, Orwigsburg Lions Club, the Schuylkill Haven Island Commission, and Our Haven Foundation where he serves as a Board member and Chairman of the Design Committee. Jeff has coached youth sports for over ten years and is an active member of First United Church of Christ in Schuylkill Haven where he served as an elder on the consistory. He also served as Chairman of the Board of Christian Education for ten years.

OUTSIDE OF WORK...
Jeff enjoys traveling and attending sporting events at the national, collegiate, high school and youth levels. He was inducted into the Pennsylvania Sports Hall of Fame, Allen Rogowicz Chapter, for his athletic achievements in high school and in college, where he played football for the Princeton Tigers. Jeff and his wife, Donna, have been married for over 35 years. They are the proud parents of twin daughters, Jill Spotts Minakowski and Mallory Spotts Brennan, and have two beautiful grandchildren. Donna is actively involved in the marketing, financial and human resources side of the business.

The Spotts family and the staff at Spotts Insurance Group thank you for trusting us to protect what is most important to you.

Meet Jeff

Alfred Spina
Executive Vice President

Al has been in the insurance business since 1994, starting out handling claims and working his way into sales. He is responsible for the overall operations of Spotts Insurance Group, ensuring that the organization meets the expectations and needs of our clients. He oversees and provides support to our staff as they assist our clients in protecting their assets and preparing for the future through property and casualty insurance as well as life insurance and financial services.

Al is a graduate of Immaculata University in Frazer, PA, where he earned a BS in Economics. He is licensed to sell property and casualty insurance, life insurance, and accident and health insurance products in Pennsylvania. He possesses his Series 6, 63 and 26 licensing along with his Pennsylvania Property & Casualty and Life, Accident and Health licenses. He also has secured his CLTC designation (Certification for Long Term Care) as well as his CLCS (Commercial Lines Coverage Specialist).

Al previously worked as a Sales Manager for Nationwide Insurance in and around the 5-county Philadelphia area. He worked on both the exclusive and independent channels during his 8+ years with Nationwide. In 2017, he was one of only 10 Sales Managers countrywide elected to a leadership development team out of Columbus, OH.

Prior to working with Nationwide, Al worked for Allstate Insurance Company in Pennsylvania and Connecticut, starting out in claims and working his way up to regional leadership and sales management before moving to Nationwide Insurance.

Al and his wife, Tracey, have been married for 25 years and have lived in Chester County for over 20 years. They are the proud parents of two daughters, Carly and Raegan Spina. Tracey is a pediatric nurse and alumnus of West Chester University where she earned a BS in Business Management. Al is an avid baseball and football fan and enjoys attending professional and high school sporting events. He and his family also enjoy spending time with their rescue dog Cooper, who they adopted in January 2021.

Meet Al

Joseph Brennan
Vice President & CFO

Joe is a graduate of Lebanon Valley College with dual degrees in accounting and business management. He is licensed to sell property and casualty lines as well as life insurance. Joe’s background in insurance includes claims and agency management, and he is also a Nationwide On Your Side Farm Certified Producer. His friendly, easy-going personality and his desire to help others are evident in how easily he can establish trust and build relationships with clients.

Joe was captain of his Lebanon Valley College football team and is an avid sports fan. Joe enjoys fishing, golfing, kayaking, and working out. He and his wife, Mallory, also enjoy trivia and hanging out with family and friends in their free time.

Meet Joe

Commercial Services

William Woodworth
Commercial Lines
Service Leader

Bill Woodworth is the Commercial Lines Sales Leader for our Commercial Insurance Department and his focus is on large businesses and their complex insurance needs. He is a graduate of Wilson High School and Penn State University, where he earned his bachelor’s degree in business marketing and management. He has been a part of Spotts Insurance Group for over 10 years and is licensed to sell property and casualty insurance. He is a Nationwide On Your Side Farm Certified Producer and has secured his Certified Insurance Counselor (CIC) designation.

Bill’s friendly, approachable nature is evident throughout his interactions with clients. He enjoys working with people and learning about their business operations. He takes pride in protecting his clients and makes sure to perform a thorough review of his clients’ insurance needs in order to develop a plan that is right for them.

In his free time, Bill enjoys watching movies and going out to eat with his wife and their son. He also enjoys working out at the gym, playing hockey, football, bowling, and watching NASCAR.

Meet Bill

Sam Guadalupe
Commercial Lines
Sales Leader

As the Commercial Lines Sales Leader for our Commercial team, Sam is responsible for advising business owners on their commercial insurance policies. Licensed in Property & Casualty since 2008, he has in-depth knowledge of insurance and extensive experience in helping his clients obtain the coverage they need to protect their business. He is fluent in English and Spanish and is always available for his clients when they need him.

Sam spends his free time with his wife, Cassie, their three children and their dog, Snowball.

Meet Sam

Michelle Colella
Commercial Lines
Specialist

Michelle has an extensive background in the commercial insurance industry with over 10 years of experience. She is licensed to sell Property and Casualty lines and is responsible for ensuring that our clients’ businesses are properly protected and that every client has an exceptional customer service experience.

She has two boys, Jared and Josh, in the Wilson School District who keep her very busy outside of work. She is an active participant in the Multiple Sclerosis walk every year.

Meet Michelle

Thomas P. Kincade
Commercial Lines Account Executive

Tom is a graduate of Widener University, where he earned his Bachelor’s Degree in Business Administration. He was a three-year starter on the Widener football team and was a member of their Division III National Championship Team. Tom has over 30 years of experience as a business owner, consultant and manager so he understands the unique needs of entrepreneurs. He enjoys building new relationships, assisting owners with their businesses and helping them protect what they have built. He is licensed to sell property and casualty insurance.

Most important to Tom are his faith, family and friends. He enjoys spending time with his fiancé, Polly, and his 2 children, Maggie and Jack. He is also an avid reader and enjoys exercising.

Meet Tom

Matt Wickman
Commercial Lines Account Executive

As a Commercial Lines Account Executive, Matt is licensed to sell property and casualty insurance. What he enjoys most about his work is the ability to network and create meaningful relationships with clients by supporting and giving back to the community in which he grew up.

He is a graduate of Wyomissing Area Jr. & Sr. High School. He currently resides with his wife, Amanda, and son, Lincoln, in Pottstown.

In his spare time, you can find him enjoying the trails of Valley Forge, riding bikes on the Schuylkill River Trail and spending time with friends and family.

Meet Matt

Wyomissing Office

Dawn Keller
Agency
Manager

Dawn brings over 37 years of insurance experience to the Spotts Insurance Group. She is licensed to sell property and casualty insurance lines, life insurance, and is also a licensed Notary Public. Dawn, known by our clients for her friendly, outgoing personality and her extensive knowledge of insurance, provides guidance and support to her co-workers as agency manager and office manager at our Wyomissing location. Her attention to detail and strong organizational skills allow her to handle these responsibilities successfully.

Outside of the office, Dawn enjoys riding Harleys with her husband, spending time with friends and her puppy, Riley, and shopping with her two daughters.

Meet Dawn

Anthony Ho
Operations/
IT Specialist

If you’ve ever called or visited our Wyomissing Office, chances are you’ve spoken with Tony. Known for his outgoing personality and ability to make people laugh, he is always willing to help clients in any way he can. He has been a part of Spotts Insurance Group for over 15 years and is licensed to sell property and casualty lines as well as life insurance. He is a certified Personal Lines Coverage Specialist and is also a licensed Notary Public. Tony has extensive knowledge of technology and supports everyone throughout the agency with their IT needs.

Tony is originally from Fleetwood, PA and currently resides in Sinking Spring. He enjoys spending time with his wife Christine, who is a registered nurse, and their dog Bella. He also enjoys worldwide travel, 3D archery shoots, trap shooting, going out to eat and spending time outdoors at his cabin in Sullivan County.

Meet Anthony

Bev Leonti
Personal Lines
Account Manager

Bev is the first smile you see when visiting our Wyomissing office. She brings over 25 years of insurance experience to our agency and is licensed to sell property and casualty insurance. Her wealth of knowledge of insurance is a tremendous asset to Spotts Insurance Group. Her calm demeanor and willingness to help our clients, as well as the entire Spotts team, is evident.

Bev and her husband, Greg, have 4 children, 10 grandchildren, and a dog named Buck. She is actively involved in her church and motorcycle group. When not volunteering, she can be found curled up with a book or traveling.

Meet Bev

Kristie Nowicki
Commercial & Personal Lines Account Executive

As a Commercial & Personal Lines Account Executive, Kristie brings over 20 years of insurance experience. Prior to joining the Spotts Insurance Group team, Kristie managed both Personal and Commercial Lines accounts for prestigious agencies throughout Massachusetts. She is licensed to sell Property and Casualty insurance in Pennsylvania.

Kristie recently relocated to Pennsylvania and looks forward to building new client relationships. She is focused on helping clients gain a better understanding of their policies while helping them determine what coverage will work best for their unique needs.

Outside of the office, Kristie enjoys spending time with her significant other, Mark, and going on adventures as a way to learn more about her surroundings in Pennsylvania.

Meet Kristie

Christine Broderick
Senior Personal Lines Account Executive

Christine is often the voice you hear when the phone is answered at several of the Spotts offices. Christine has been licensed to sell and service property and casualty insurance since 2015. She is always willing to help our clients understand how their policies protect them and makes sure their coverages match their needs. She is also often the person who calls our clients just to check in on them.

Christine has 2 grown children, Cody and Madison, as well as her dog Zoey. She enjoys baking for everyone one in the world and crafting as often as possible. She spends lots of time with her family and friends.

Meet Christine

Cassie Guadalupe
Commercial Placement
Specialist

Cassie worked in the banking and finance industry for about 10 years. She joined Spotts Insurance Group in 2019 as a Placement Specialist and is responsible for quoting new business and renewals for the commercial department.

Cassie likes to spend time with her husband, Sam and their 3 children. She also enjoys fitness, gardening and arts & crafts.

Meet Cassie

Mertztown Office

Christopher Messer
Commercial & Personal Lines Account Executive

Chris Messer joined the Spotts Insurance Group team in 2020 and has worked in the insurance industry since 2013. He has experience working with many different types of clients and carriers. Throughout his insurance Industry journey, he has gained expertise which helps him to empower and educate his clients, as well as assist them in selecting the right coverage for themselves and their assets.

Chris is licensed to sell Property & Casualty and Life & Health insurance in Pennsylvania. He has experience in both personal and commercial insurance and he takes pride in providing a personalized customer service experience for every client.

When he is not in the office, he enjoys vacationing with his family. He also enjoys spending time outdoors, on the soccer field, or playing disc golf.

Meet Chris

Holly Inmon
Personal Lines Account Manager

Holly is a graduate of Indiana University of Pennsylvania with a Major in Fashion Merchandising and a Minor in Business Administration. Her career plans looked very different after college, but she was given the opportunity to work in the insurance industry in 2014 and she has been there ever since.

She is licensed in property and casualty insurance as well as life insurance. She has had experience with numerous carriers within her career and comes with a lot of knowledge and expertise. What she really enjoys the most about her work is getting to know the customers and making sure they have what they need to keep them protected.

She currently resides in Pottstown with her husband and is a proud fur mom to her dog Ellie. When she is not in the office, she is either shopping with her mom or cooking for her friends and family.

Meet Holly

Schuylkill Haven Office

Mike Sterner
Managing Insurance Advisor

Mike began his career with Spotts Insurance Group when the Schuylkill Haven office was opened in December of 2011. He is licensed in Personal Lines, as well as Business and Life insurance. Mike was born and raised in Schuylkill Haven and is happy to assist his clients with all of their insurance needs.

Mike and his wife Addie have two sons, Callen and Adam, and a daughter, Finley. Outside of the office, Mike stays busy on the golf course and also enjoys outside adventures with his family.

Meet Mike

Pine Grove Office

Jeannie Fessler
Commercial & Personal Lines Account Executive

Jeannie is responsible for managing the daily operations at our Pine Grove Office. She has over 25 years experience in the insurance industry and is licensed to sell property and casualty lines, as well as life insurance. Our clients in the Pine Grove area know Jeannie for her outgoing personality and willingness to go the extra mile to do what is best for them.

Jeannie has been married for over 25 years to Edward Fessler and has two grown children, one granddaughter and one grandson. When not at work, she enjoys her volunteer activities in the community, spending time with her family and friends, kayaking, and vacationing in the mountains and at the beach.

Meet Jeannie

Summit Hill Office

Mark Sverchek
Partner/
Consultant

Mark has over 20 years of insurance industry experience and over 15 years of experience in banking and financial services. He serves as a consultant for the agency and is the current Controller of Carbon County. He received his MBA in Finance from DeSales University and is licensed in Pennsylvania to sell property & casualty insurance, accident & health insurance, life insurance and annuities.

He is a board member of the Carbon Chamber & Economic Development Corporation, a member of the St. Luke’s Miners Hospital Board of Directors, a Member of the President’s Council of DeSales University, and was previously the chairman and a member of Carbon County Industrial Development Authority.

Mark is also a member of the Summit Hill Lions Club and Lansford Alive. When he and his wife are not trying to keep up with their three adult children and two German Shepherds, they enjoy skiing, tennis, hiking and adventure travel.

Meet Mark

Scott Murphy
Personal Lines
Account Manager

Scott Murphy is a graduate of Tamaqua Area High School and also of Penn State University, where he earned his bachelor’s degrees in both Business & Marketing as well as Recreation & Parks Management.

Scott is licensed to sell Property & Casualty lines of insurance and is eager and willing to assist his clients with all of their insurance needs. He prides himself on providing a great customer service experience for all of his clients.

Prior to joining the Spotts Insurance Group team, Scott worked as the General Manager at the Schuylkill Country Club in Orwigsburg, Pennsylvania for 15 years. He was also previously a member of the PGA Golf Staff at The Walt Disney World Resort in Orlando, Florida.

In his free time, Scott enjoys golfing, fishing, boating, and coaching his son Mason’s baseball team.

Meet Scott

Claire Wert
Personal Lines Account Executive

Claire is a graduate of King’s college with a Bachelor of Science in Business Administration. Her licenses include Property and Casualty; Accident and Health; Life and Variable Annuities.

Claire has an extensive background in both personal and commercial insurance. She has worked on both the company and agency side of the business.

Claire has three children who are her pride and joy. Amy, an attorney; David, a Navy pilot; and Matthew, a teacher. When not working, Claire can be found walking her rescue dogs Tucker and Kylo or either working in the yard or on some new home improvement project.

Meet Claire

West Chester Office

Wit Hastie
Personal Lines
Sales & Service Leader

Wit manages the daily operations of the West Chester office. He has a Bachelor’s Degree in History from West Chester University as well as seven years of experience in the insurance industry. Wit is licensed to sell property and casualty insurance in both Pennsylvania and Delaware. He is also licensed in Pennsylvania to sell life insurance. His goal is to provide clients with the financial protection they deserve.

Wit enjoys paddle boarding and volunteering at the Colonial Theatre in Phoenixville.

Meet Wit

Christine Sledd
Personal Lines
Account Manager

Christine is the voice of the West Chester office and is a Personal Lines Account Manager. She is licensed in Pennsylvania to sell property and casualty insurance as well as life insurance. Christine is known by our clients for her friendly demeanor and her expertise in the company’s products and services. As a former teacher, her passion is helping others.

She is a graduate of the University of Delaware and received her Master’s Degree from West Chester University. She enjoys volunteering in her community, traveling, camping, cooking, gardening, and spending time with her husband and son at the beach.

Meet Christine

Stephen Musgrove
Customer Service
Representative

Stephen Musgrove was previously the Managing Agent for the Musgrove Insurance Agency in West Chester, Pa for over 30 years. He joined the Spotts Insurance Group in 2019 as a Customer Service Representative. Steve is licensed to sell Property & Casualty Insurance, as well as Life & Health Insurance in Pennsylvania. He looks forward to working with clients and brings with him a wealth of knowledge and experience in the insurance industry.

Steve lives in Lionville with his wife Robin and two children. In his free time, he enjoys spending time with family, attending sporting events, concerts, and cooking.

Meet Stephen

Cori Delaney
Personal Lines
Account Manager

As a Personal Lines Account Manager, Cori is licensed to sell Property and Casualty Insurance in PA, NJ, MD and DE. She is a certified Personal Lines Coverage Specialist and has extensive experience in both Insurance and Customer Experience Management. Cori prides herself in providing each and every customer with excellent "service with a smile".

In her free time, Cori likes to spend time with her husband, Brian, and dog, Gunner. In addition, she enjoys crafting and working on DIY projects around her home. You can catch Cori in pursuit of the best breakfast spots or spending a sunny Saturday at the dog park.

Meet Cori

Temple Office

Niurka Delgado
Senior Personal Lines Account Manager

Meet Niurka Delgado, one of our Senior Personal Lines Account Managers in the Downtown Reading office. Born and raised in New York City, she graduated from Fashion Industries in NY and also has an associate degree (network/internet professional) from Berks Institute of Technology. Niurka is a very pleasant, hard-working person who has eight years of experience in the insurance industry. She is licensed to sell property and casualty lines, as well as life insurance. She is fluent in English and Spanish and is also a licensed Notary Public.

Niurka, who resides in Reading, PA, is very athletic. In fact, she played basketball for four years in high school and received a scholarship to play basketball at Hesser College in New Hampshire. She is a huge NY sports fan who enjoys photography, music, and dancing. She is very family oriented and enjoys spending time with her family when she is not at work.

Meet Niurka

Joselyn Rivera
Senior Personal Lines Account Manager

Josy is a valued member of the Reading Office team and is licensed to sell property and casualty lines of insurance. As a Senior Personal Lines Account Manager, she is very organized and impressively handles the high volume of customers who come into the office each day. She is bilingual and is also a licensed Notary Public. Born in Puerto Rico, but raised in NYC, Josy majored in Computer Science in college and also studied in the fashion industry.

Josy enjoys the outdoors and loves to play all kinds of sports, which earned her a scholarship to play basketball in college in New Hampshire. She is fascinated by cars and loves everything about them.

Meet Josy

Andrea Yoder
Senior Personal Lines Account Manager

Andrea, a bilingual agent, has an Associate’s Degree in Computer Science from Reading Area Community College. She is licensed in property and casual lines and life and health. As an agent, Andrea is very attentive and detailed on clients’ insurance needs.

Andrea is married with two children, a seven year-old girl and a ten year-old boy. Outside of the office, she likes to spend time with her family including her parents and sisters. She is a member of a Calvary Bible Fellowship Church and has belonged to “The Warriors Fitness Latino Group” since 2020. For fun, Andrea enjoys karaoke and finding new restaurants with friends and family.

Meet Andrea

Financial Services

Kathy Keck
Financial Specialist

Kathy joined the Spotts Insurance Group in 2012. Licensed to sell life, and annuities, she has over 15 years experience in insurance and financial services. She is a Financial Specialist and CFP® whose licensing includes Series 6 and 67.

Kathy is a graduate of West Chester University with a bachelor’s degree in business management. She has served her community in a number of ways. She is a member of the Orwigsburg Lions Club and sits on the Board of the Orwigsburg Food Pantry. Kathy is also a member of the National Association of Insurance and Financial Advisors and Million Dollar Roundtable Organization.

She has been married for 35 years to Steve Keck, and they have three grown children and three grandchildren. When Kathy is not at work, she enjoys her volunteer activities in the community and spending time with her family.

Meet Kathy

MEET OUR EXPERT TEAM

Management Team

Jeffrey A. SpottsPresident & CEO

DETAILS

Alfred SpinaExecutive Vice President

Joseph BrennanVice President & CFO

Commercial Services

William WoodworthCommercial LinesService Leader

Sam GuadalupeCommercial LinesSales Leader

Michelle ColellaCommercial LinesSpecialist

Thomas P. KincadeCommercial Lines Account Executive

Matt WickmanCommercial Lines Account Executive

Wyomissing Office

Dawn KellerAgencyManager

Anthony HoOperations/IT Specialist

Bev LeontiPersonal LinesAccount Manager

Kristie NowickiCommercial & Personal Lines Account Executive

Christine BroderickSenior Personal Lines Account Executive

Cassie GuadalupeCommercial Placement Specialist

Mertztown Office

Christopher MesserCommercial & Personal Lines Account Executive

Holly InmonPersonal Lines Account Manager